AI Agent for Employee Helpdesk powered by Copilot
$49.95
Launch your own AI-powered employee assistant in Microsoft Teams or SharePoint — no dev team required.
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- Includes trigger/response templates for IT, HR, and general helpdesk support
- Streamlines deployment with Power Automate & Copilot Studio
- Deployable internally in Microsoft Teams or embedded in SharePoint
- Governance and monitoring framework included
- Created for operations, HR, IT and digital workplace teams
- Instant Download - Easy Install - Fully Customisable
Instant Download
Get instant access with our digital downloads. As soon as your purchase is complete, you'll receive an email with your download link, invoice, and everything you need to get started — no waiting required.
Easy to Install
All our templates are easy to install on Windows and Mac, with seamless syncing across all devices supported by Microsoft OneNote — including PCs, laptops, iPhones, iPads, and Android devices.
Fully Customizable
Our templates are fully customizable, letting you tailor every page, section, and element to suit your workflow — whether you're managing tasks, projects, or notes.
All Prices in USD
All prices listed are in US dollars (USD), regardless of your location or billing country.
License Guide
Pick the license that fits your needs — whether you’re using templates for personal use, family planning, or business operations across your team. Each license covers the number of users across all devices supported by OneNote or other Microsoft 365 apps.License Users Layman’s Description Personal 1 For individual use at home or for personal productivity. Not for business or shared use. Family Up to 6 Great for household members to share templates for school, budgeting, or family projects. Professional 1 For solo professionals, freelancers or business owners using templates commercially. Team Up to 5 Ideal for a small team or department using templates internally for work collaboration. Team Up to 10 Best for growing teams needing shared templates across multiple staff or roles. Business Up to 25 Designed for larger organizations needing consistent systems and tools across a company/organization/school/college/university or government department. Enterprise 25+ Contact us for custom licensing options for enterprise or agency-wide use.
A complete implementation guide to launch your Employee Helpdesk AI Assistant
The AI Agent Blueprint for Employee Helpdesk shows you how to build, automate, and deploy an internal AI assistant using Microsoft Copilot Studio — no coding required.
Everything you need, including:
License Type | Professional/Freelancer (1 User), Team (Up to 10 Users), Business (Up to 25 Users), Enterprise/Government Dep. (up to 100 Users) |
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To build and deploy an AI Agent (customer chatbot or employee helpdesk assistant), the following Microsoft licenses are required. These ensure access to Copilot Studio, Power Platform, and secure deployment within Microsoft Teams or SharePoint.
Microsoft Licenses Needed
License | Use | Notes |
---|---|---|
Microsoft 365 Copilot | Access generative AI features in Copilot Studio | Required for chatbot creators and AI features |
Power Platform per user | Use Power Automate for workflow actions | Needed for integrations and automation |
Dataverse or SharePoint (included in M365) | Store and retrieve internal data | Use existing Microsoft 365 storage or add-on |
Teams License (Microsoft 365) | Deploy AI chatbot internally in Teams | Already included in most Microsoft 365 plans |
Licensing by User Role
For a quick overview, see licensing required by role:User Role | Copilot | Power Platform | Teams | Dataverse / SharePoint |
---|---|---|---|---|
Bot Creator / Maker | ✅ | ✅ | ✅ | ✅ |
IT / Automation Admin | Optional | ✅ | ✅ | ✅ |
Employee / End User | ❌ | ❌ | ✅ | Optional |
To Purchase Microsoft Licenses
- Visit https://admin.microsoft.com
- Sign in with a Global Admin account
- Go to: Billing > Purchase services
- AI
- AI Prompt
- All-Access
- Budget
- Business
- Chatbot
- Customer
- Dashboard
- Development
- Documents
- Education
- Employee
- Environment
- Events
- Family
- FAQ
- Feedback
- Finance
- Goals
- Guide
- Handbook
- Home
- Ideas
- Initiatives
- Insight
- Knowledge Base
- Learning
- Legal
- Manuals
- Office
- Organization
- Performance
- Personal
- Planning
- Policies
- Productivity
- Projects
- Review
- SOP
- Statistics
- Support
- Tasks
- Teacher
- Teams
- Work
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